Privacy Policy

We value the relationship we have with our customers and prospective customers. We are committed to protecting the confidentiality, accuracy, and integrity of your Personal Information, meaning any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly with a particular consumer or household. Personal Information does not include aggregated and de-identified information, or public information lawfully available from governmental records. We understand the importance of keeping your Personal Information secure.

This policy applies to information collected at our physical store, online at www.keybridgeliquors.com, and through our marketing channels. It also includes information collected during contests, email subscriptions, and promotional events.

As KBL continues to improve the services, products and the features we provide, this policy is subject to change. We reserve the right to amend this policy at any time by posting the amended policy on our site and updating the Effective Date at the top of this page.

By using the Key Bridge Liquors site or services or shopping in our store, you signify your acceptance of this Privacy Statement. If you do not agree with any term, condition or statement herein, your sole option is to discontinue use of the KBL Store or Site. Your continued use of any portion of the site following notification or posting of such changes constitutes your acceptance of those changes. If you have questions or concerns about our specific policies, please send an e-mail to kdunn@keybridgeliquors.com.

KBL collects your Personal Information (including individuals associated with you, all of whom are referred to as “you” in this Privacy Policy) in its normal course of business and over the course of your relationship with us. We do so to save you time and money, deliver the products and services you request, enhance your shopping experience, and support our business operations and objectives. We may have collected during the 12-month period prior to the effective date of this Statement. the following categories of Personal Information about you:

• Identifiers, such as name, alias, delivery address, delivery signature, postal address, phone number, email address, date of birth, age or age range, IP address, device identifiers, unique personal identifier online identifier, and other similar unique identifiers.
• Characteristics of protected classifications under California or other state or federal law, such as age (over 40); gender identity or gender expression; marital status; military or veteran status; or disability information.
• Commercial information, such as transaction history, purchase history or tendencies, last 4 digits of credit cards, returns data, product delivery data, product or service ratings, product or service reviews, and email or mail subscriber status.
• Internet or other similar network activity, such as search history and information about consumer’s interaction with an Internet website (including the Sites), application, or advertisement, as well as push-notification status, text-message status, email interactions, survey responses, and similar interactions with marketing efforts.
• Geolocation Information, such as presence at a retail location, billing information, product delivery information, or “Preferred Store” election on the Sites.
• Audio, video and/or still images collected from CCTV cameras and similar technology (only if you visit one of our Stores that use this technology), session replay recordings of visits to the Site when authorized by you.
• Job applicant information, such as education, employment, or other professional information. See the Job applicant terms & conditions page for more information.
• Inferences drawn from Personal Information for purposes of creating a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, and attitudes.
• Sensitive Personal Information. We may collect minimal sensitive personal information, as defined in the applicable state privacy laws, but only with your consent. Such sensitive personal information consists of account passwords used to access the Sites, which are encrypted and inaccessible to Total Wine in the ordinary course of business. We do not use sensitive personal information to infer characteristics about you.

As further explained below, you can control whether and how we collect Personal Information through cookies and other tracking devices.

We collect Personal Information about you from various sources. For example, we collect and obtain information:

• Directly from you, such as when you visit our Store or Sites, navigate and use our website or mobile app, manually enter Personal Information into our Sites’ forms to place a purchase and/or delivery order or join and use the &MORE Rewards program, or when you post on-line to a social media account.
• Indirectly from you by observing your actions on our Site or in our Store using technology provided by third-party vendors who collect such information for KBL’s internal usage. Affiliated Companies and Service Providers that process information for us, such as third-party social networking providers, tech or customer support, operations, web or data hosting, billing, credit card processing, accounting, security, marketing, or data management, validation, enhancement, or hygiene. For example, we get updated addresses from the National Change of Address (“NCOA”) service to ensure we have the correct contact information for our customers.
• Consumer data resellers and renters, such as entities that compile Personal Information about prospective or current Total Wine customers for purposes of updating, verifying or deduplicating Personal Information, or prospecting new potential customers.
• From publicly available sources. For example, online database searches.

As you navigate the Site, we may also collect information about you using common information-gathering tools, such as cookies, pixels, and web beacons and similar technologies (collectively “Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Sites (such as the web pages viewed and the links clicked).

Cookies
Like many companies, we use various technologies, including cookies and pixels, to collect and store information about visitors to our Site. These technologies perform similar functions to help us operate our Site and serve you better. The use of cookies on our Site creates a faster and easier experience for the user, while also allowing us to learn about your interactions, conduct analytics activities, improve our Site and services, and facilitate interest-based advertising. When you visit our Site for the first time, you will be given choices to manage (reject or allow) certain non-essential cookies. (We do not give you a choice to disable essential cookies because they are necessary to enable our Sites to work properly and securely.) Once you make your initial cookie choices, our server will remember your preferences and assume that you would like the same cookies to be used on future visits using the same device, unless you change your cookie preferences. If you visit our Sites using a different device, our server will not recognize that device and you will be prompted to make another cookie selection.

There are different kinds of cookies with different functions:

• Session cookies: These are only stored on your computer during your web session. They are automatically deleted when the browser is closed. They usually store an anonymous session ID, allowing you to browse a website without logging into each page. They do not collect any information from your computer.

• Persistent cookies: A persistent cookie is one stored as a file on your computer, and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.

• First-party cookies: This type of cookie retains your preferences for a particular website for the entity that owns that website. They are stored and sent between Total Wine’s servers and your computer’s operating system. They are used for personalization as set by you. These cookies may be either Session or Persistent cookies.

• Third-party cookies: This type of cookie retains your interaction with a particular website for an entity that does not own that website. They are stored and sent between the Third-party’s server and your computer’s or device’s operating system. These cookies are usually Persistent cookies.

We use third-party cookies on our Sites and third-party-provided web beacons and pixels (please see the section on Web Beacons below). These cookies, beacons, and pixels are used by us and our marketing partners to better understand your preferences, provide targeted advertising, and tailor and improve your experience on the site based on our impressions of your interests.

For example, our Site use Google Analytics, which is a  web analytic tools provided by Google, Inc. This service use cookies to help our Site analyze how users use the Site. The information generated by the cookies about your use of the Site (including your IP address) will be transmitted to and stored by these vendors on servers in the United States. These vendors will use this information for the purpose of evaluating your use of the Sites, compiling reports on Site activity, and providing other services relating to Site activity and internet usage for KBL. These vendors may also transfer this information to third parties where required to do so by law, or where such third parties process the information for the vendors to provide those services. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, if you do block the use of cookies, you will not be able to use the full functionality of the Site. By using the Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Along with the above noted uses, we categorize and use cookies for the following purposes:

• Strictly necessary cookies: These cookies are necessary to enable you to move around the Site and use its features, such as accessing secure areas of the Site. Without these cookies, services you have asked for, such as logging into your account and using a shopping cart, cannot be provided. You can set your browser to block or alert you about these cookies, but then some parts of the site will not work. These cookies do not store any personally identifiable information. For your security and the security of our Site, we do not allow these cookies to be deactivated.

• Functional cookies: These cookies allow our Site to remember choices you make and provide enhanced, more personal or customized features. For instance, the Site needs to remember your login anonymized details, so that you do not have to repeatedly sign into your account when using a particular device to access our Site. The information these cookies collect is anonymized. They may be set by us or by third party providers whose services we have added to our pages. They do not gather any information about you that could be used for advertising or to remember where you have been on the Internet.

• Performance & analytics cookies: These cookies collect information about how many visitors come to our Site, how visitors use our Site, and how we can optimize our site based upon, for instance, which pages visitors use most often and if they encounter error messages from certain web pages. We use third parties to assist us in analyzing this data. These cookies do not collect information that identifies a visitor, as all information these cookies collect is aggregated and anonymized.

• Marketing & advertising cookies: Our Site uses cookies and pixels that may be used by third parties to build a profile of your interests and enable us to show you relevant advertisements on other sites. These cookies and pixels may also enable you to share pages and content you find interesting on our Site through third-party social networking and other websites. The cookies and pixels do not store Personal Information directly; instead, they use and/or capture unique identifying features of your browser and Internet device. If you do not allow these cookies and pixels, you will experience less targeted advertising and may be unable to share pages or content you find interesting through third-party social networking sites.

• We embed videos or insert links to videos from YouTube and Vimeo on our Sites. Vimeo reports that it does not use third-party analytics or advertising cookies when its video player appears on a third-party website. When you visit a page with content embedded from or linked to YouTube, you may be presented with cookies from YouTube. If you opt out of advertising and marketing cookies on our website, YouTube may still utilize cookies for those embedded videos and links. You can control YouTube cookies by visiting https://policies.google.com/technologies/cookies

For information on all these categories of cookies, and for more information generally on cookies please refer to aboutcookies.org or https://consumer.ftc.gov/articles/how-protect-your-privacy-online

Opting out of cookies
There are various ways for you to manage cookies and other technologies.

Browser settings
Through your browser settings, you can disable all the above-listed cookies (and other tracking tools) or request to be prompted before accepting cookies from the Sites and other websites you visit. These browser settings may also permit you to delete cookies you already have. Please consult your web browser’s ‘Help’ documentation or visit aboutcookies.org or https://consumer.ftc.gov/articles/how-protect-your-privacy-online for more information about how to turn cookies on and off for your browser. If you use different browsers and computers, you will need to adjust the appropriate cookie settings for each browser and computer. Certain parts of the Sites may function differently, and you may be unable to use some portions of our Sites if you choose to disable cookies entirely.

You may also opt out by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (“GPC”) (on the browsers and/or browser extensions that support such a signal). To download and use a browser supporting the GPC browser signal, click here https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.

Third-party extensions
Several browser extensions allow you to manage cookies and personalize your browsing experience. Since these extensions are made by third party providers, Total Wine does not control these features and cannot provide technical support for these products.

Targeted advertising cookies
You may opt-out of advertising cookies from companies that are members of the Network Advertising Initiative (“NAI”) or who subscribe to the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Principles for Online Behavioral Advertising. Please visit the Network Advertising Initiative Consumer Opt-Out Page or the Digital Advertising Alliance Opt-Out Page to opt out directly from providers who participate in those programs.

IP addresses
When you visit our Site, KBL collects your Internet Protocol (“IP”) addresses to track and aggregate non-Personal Information. For example, KBL uses IP addresses to monitor the regions from which users navigate the Site. IP addresses will be stored in such a way so that you cannot be identified from the IP address. In addition, KBL uses your IP address to get an approximate location so we can find a store closest to you. We do this for your convenience and legal compliance reasons.

We collect and use your Personal Information for various purposes, including:

• Consumer Transactions, such as processing a purchase or fulfilling an order, as well as creating, maintaining, customizing, and securing your account with us.
• Customer Service and Relationship Management, such as addressing a customer complaint.
• Customer Experience, such as improving website, app, email, and push-notification offerings and interface, identifying and repairing errors in our Site’s functionality, testing, research, analysis, and product development, including developing and improving our site, products, and Services. Marketing and Advertising, such as providing promotions and advertising content that are interesting to you based on your purchasing and viewing history, ad customization both on our Site and on third-party sites (e.g., interest-based advertising discussed below), and managing promotions and contests.
• Merchandising, such as determining and improving product assortment based on your purchasing and browsing history.
• Analytics, such as information about Site performance relative to your computer or device, hosting our Site, and managing databases.
• Security and Compliance, such maintaining the safety, security, and integrity of our Site, products and Services, databases and other technology assets and our business, including preventing fraud, detecting security breaches, and prosecuting violators, and responding to law enforcement requests and meeting requirements of applicable law, court order, or governmental regulations.

Whether you are shopping on our Site or in our Store, we use reasonable security measures to protect the confidentiality of Personal Information under our control and appropriately limit access to it. The Key Bridge Liquors Site use Transport Layer Security (“TLS”) or equivalent encryption technologies to protect your Personal Information during data transport, including your name, address, and credit card number. However, no security controls are failproof, and KBL cannot completely ensure or warrant the security of your Personal Information. We therefore urge you to always use caution when transmitting information over the Internet.

We do not disclose any Personal Information about you to others except as stated in this Privacy Policy, as otherwise permitted by law, or authorized by you. This Privacy Policy does not apply to privacy practices of third parties that we do not own or control, including but not limited to any third-party websites, services, applications, or online resources to which the Site may link, embed, reference, or otherwise provide access. We are not responsible for the privacy practices or the content of such third-party sites. Please contact these third parties directly for information regarding their privacy practices. However, we only allow our service providers to handle your Personal Information if we are satisfied with the appropriate measures taken to protect your Personal Information. We also impose contractual obligations on service providers, contractors, and third parties to ensure they can only use your Personal Information to provide services to us and to you.

We may disclose your Personal Information to the following categories of other parties for a business purpose or commercial purpose, as those terms are defined in state privacy laws:

• Our affiliates, employees, and authorized agents;
• Service providers for our businesses, as described further below;
• Third parties to whom you or your agents authorize us to disclose your Personal Information in connection with products or services we provide to you, as described further below;
• Government regulators or law enforcement, where required;
• Our legal advisors and other parties when required by law or pursuant to legal process
• To the affiliated companies within our corporate family, including our Total Wine retail stores that operate under the Total Wine brand name; and
• To any entity involved in the purchase or sale of our businesses, as described further below.

Website Security and Operations Service Providers
We use third-party service providers to enhance your consumer experience. This may include, for instance, providers who assist us with tech or customer support, operations, web or data hosting, billing, credit card processing, accounting, security, marketing, data management, validation, enhancement or hygiene, or otherwise help us to provide, develop, maintain and improve our services. These companies may use information about your visits to our Sites to help process delivery orders and/or provide personalized recommendations and advertisements about our goods and services on our Sites or third-party websites.

Because service providers we use may be located in the United States, your Personal Information may be processed and stored inside the United States; and the U.S. government, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your Personal Information under U.S. laws. These service providers are strictly prohibited from using your Personal Information for any purpose other than providing servings to Total Wine and you.

Other Service Providers
Some areas in our Site may be offered to you in association with affiliated or non-affiliated third parties, such as co-promotional partners, dedicated producers of drinks, or co-sponsors of events you may want to attend. Such co-branded areas may require you to disclose Personal Information to a third party. The co-branded areas will identify the third party; however, the third party’s privacy policy will apply to how they treat your Personal Information. We recommend you review the privacy policy of these third parties. If you elect to register for events or products with these third parties you will be providing your Personal Information to both us and the third party.

Parts of the Sites use YouTube API Services to provide access to KBL’s YouTube channel. You acknowledge and agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms) and Google’s Privacy Policy (https://policies.google.com/privacy) when engaging YouTube content and services through the Site. You may manage your YouTube API data by visiting Google’s “privacy and security” settings page. To provide relevant advertisements and content we and our advertising and content providers may collect Personal Information when you use our Site (such as the IP address of your device, the identifier on your mobile device, or cookies stored on your device), and may share the information we collect with third parties. Please see our Cookie Policy for more information.

To provide advertisements and content that are more relevant to you, we and our advertising and content providers may collect Personal Information when you use our Sites (such as the IP address of your device, the identifier on your mobile device, or cookies stored on your device), and may share the information we collect with third parties.

Social media, reviews, and user-generated content
Any personally identifiable information you submit on a social media website, such as Facebook, Instagram, TikTok or Twitter, bulletin board, blog, chat room, or any other public forum on our Site can be read, collected, or used by other users of these forums, who could be used to send you unsolicited messages. We recommend not providing your name, e-mail address, or any other Personal Information in public forums on this Sites. Please note that if you choose to do so, it is at your own risk and you accept full responsibility for those posts and any consequences that may arise.

Sale of business assets
As we continue to develop our businesses, we might sell or buy assets. In such transactions, user information, including Personal Information, generally is one of the transferred business assets. Also, if either Key Bridge Liquors itself or substantially all KBL assets were acquired, your Personal Information may be one of the transferred assets. Therefore, we may disclose and/or transfer your Personal Information to a third-party purchaser in these circumstances, including a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets.

Other legally required disclosures
Key Bridge Liquors reserves a right to disclose without your prior permission any Personal Information about you or your use of this Site if KBL has a good faith belief that such action is necessary to: (a) protect and defend the rights, property, or safety of Key Bridge Liquors, employees, other users of this Site, or the public; (b) enforce the terms and conditions that apply to use of this Site; (c) respond to a legally valid request from a competent governmental authority; or (d) respond to claims that any content violates the rights of third parties. We may also disclose Personal Information as necessary to satisfy any applicable law, regulation, legal process, or governmental request.

Please note that your rights listed below may vary depending on your state of residence. If you are a resident of California, Colorado, Connecticut, or Virginia, the following rights apply to you unless a specific state is mentioned. 

Right to Know Collected Personal Information
You have the right to know, and request disclosure of:

• The categories of Personal Information we have collected about you, including sensitive personal information (to the extent Key Bridge Liquors begins collecting such sensitive information following your opt-in consent);
• The categories of sources from which the Personal Information is collected;
• Our business or commercial purpose for collecting, selling, or sharing Personal Information;
• The categories of third parties to whom we disclose Personal Information, if any; and
• The specific pieces of Personal Information we have collected about you.

Please note that we are not required to:

• Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained;
• Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or
• Provide the Personal Information to you free of charge at a greater frequency than is required by the state laws where you reside. For example, Virginia residents may make two requests over 12 months, while Colorado residents may make one request over 12 months, while Connecticut residents are not similarly constrained.

Right to Know Disclosed, Sold, or Shared Personal Information
In connection with any Personal Information we may sell, share, or disclose to a third party for a business purpose, you have the right to know:

• The categories of Personal Information about you that we sold or shared and the categories of third parties to whom the Personal Information was sold or shared; and
• The categories of Personal Information that we disclosed about you for a business purpose and the categories of persons to whom the Personal Information was disclosed for a business purpose.

Right to Opt-Out of Sale or Sharing
You may have the right to opt-out of the sale of your Personal Information or sharing of your Personal Information. If you exercise your right to opt-out of the sale or sharing of your Personal Information, we will refrain from selling or sharing your Personal Information, unless you subsequently provide express authorization for the sale or sharing of your Personal Information.

Right to Limit Use of Sensitive Personal Information
Key Bridge Liquors does not collect the following sensitive types of personal data about you (A) data revealing racial or ethnic origin, religious beliefs, mental or physical health condition or diagnosis, sex life, sexual orientation or citizenship or immigration status, (B) consumer health data, (C) the processing of genetic or biometric data for the purpose of uniquely identifying an individual, (D) personal data collected from a known child, (E) data concerning an individual’s status as a victim of crime, or (F) one’s precise geolocation data. 

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your Personal Information from our records; and
• Direct any service providers or contractors to delete your Personal Information from their records.
• Direct third parties to whom the business has sold or shared your Personal Information to delete your Personal Information unless this proves impossible or involves disproportionate effort.

Please note that we may not delete your Personal Information if it is reasonably necessary to:

• Complete the transaction for which the Personal Information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Help to ensure security and integrity to the extent the use of the consumer’s Personal Information is reasonably necessary and proportionate for those purposes;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Right to Correction
If we maintain inaccurate Personal Information about you, you have the right to request us to correct that inaccurate Personal Information. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate Personal Information.

Right to Appeal
In certain states, you may appeal our decision to your request regarding your Personal Information. We respond to all appeal requests as soon as we reasonably can, and no later than legally required.

California, Colorado, and other state laws requires us to disclose the following additional information with respect to our privacy practices. If you are a resident of one such state, this section applies to you in addition to the rest of the Privacy Policy.

Shine the Light
Under California’s “Shine The Light” law (California Civil Code Section 1798.83), California residents may annually request, free of charge, information about the Personal Information (if any) disclosed to third parties for direct marketing purposes in the preceding calendar year. However, no information is shared with third parties for their own marketing purposes except where expressly authorized by you.

Nevada Residents
If you are a Nevada consumer, you have the right to request that a company not sell your personal information for monetary consideration to certain other parties. This right applies even if your personal information is not currently being sold. If you wish to exercise this right, you can submit a request by submitting through our Contact form.

We will acknowledge receipt of your request within 10 days of receipt of your request. We provide a substantive response to your request as soon as possible, generally within 50 days from when we receive your request, although we may take longer to process your request under certain circumstances. If we expect your Request to take us longer than normal to fulfill, we will notify you.

We usually act on Requests and provide information free of charge, but we reserve our right to charge a reasonable fee to cover our administrative costs of providing the information in certain situations.

In some cases, the law may allow us to refuse to act on certain requests. When this occurs, we will explain why.

We will not discriminate against you for exercising any of your privacy rights in the following ways:

• Deny you goods or services
• Charge you different prices for goods or services, whether through denying benefits or imposing penalties
• Provide you with a different level or quality of goods or services
• Threaten you with any of the above

We make various offers and financial incentives to our customers. The terms of any such offer or financial incentive will be presented to you at the time you receive our offer. The nature and value of any such offer or financial incentive may differ depending on what information we collect and use about you.

Whether you choose to allow us to collect and use other types of Personal Information about you affects how we communicate with you and the types and frequency of offers that you may receive. For example, if we collect no information from you, we will be unable to make any offers to you other than through general advertising or when you visit our stores. Conversely, when otherwise allow us to continue to collect and use Personal Information about you, we are able to provide you different, more tailored or customized, and generally more valuable offers and financial incentives than the ones we may choose to make through our general advertising, which only reaches a small percentage of our customers.

The value of your Personal Information that enables us to make these offers and financial incentives, is the value of the offer itself. We calculate the value of our offers and financial incentives by using the expense related to the offer.

You may withdraw from receiving any of our offers or financial incentives by contacting us through our Contact form or 410.360.0055 or by unsubscribing to our email marketing by clicking “Unsubscribe” link in any e-mail from us.

We retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your Personal Information to comply with our legal obligations; resolve disputes; enforce our agreements; protect against fraudulent, deceptive, or illegal activity; or for another one of our business purposes. We dispose of the information we collect in accordance with our retention policies and procedures.

Key Bridge Liquors wants your Personal Information to be accurate and complete. We provide several different methods for you to update your Personal Information. To update your name, address, phone number and/or e-mail information:

By Mail: 
7212 Fort Smallwood Road
Curtis Bay, MD 21226

By Phone: 410.360.0055

By Email Use Our Contact Form

If you send an e-mail or letter request, please be sure to include your current information and the requested changes.

During subscribing on the Site, we collect an e-mail address to communicate with you for our advertising and promotions. If you do not want this email used for purposes other than confirmation of an online order or acknowledgement of an award of points, you must notify us in writing of your desire to unsubscribe. Please contact us at via our Contact form.

If a user wishes to subscribe to our e-mails, we ask for contact information such as name and e-mail address. We may use your Personal Information for purposes other than sending you promotional materials. If at any time you should wish to unsubscribe, please click on the “unsubscribe” link in any e-mail from us or send an e-mail via our Contact form.

Key Bridge Liquors Store and Site are intended for adults 21 years of age and older. We do not knowingly collect Personal Information from minors under the age of 21. If you have reason to believe that a person under the age of 21 has provided Personal Information to us, please contact us as provided in the “How to contact us” section below with sufficient detail to enable us to delete that information from our databases. Further, do not knowingly collect, sell, or share the Personal Information of consumers under 16 years of age.

For more information about Parental Control options, see our Terms + Conditions.